Wayfinding Application Services
County of RiversideRiverside, California#MCARC-371
The County of Riverside, on behalf of Riverside University Health Systems, is soliciting proposals for a digital indoor wayfinding and location services solution. The system must support indoor mapping, positioning, routing, search, mobile and web-based navigation, hardware for indoor positioning, administrative map/content management, and integration capabilities. Bidders must describe user-centered design, site and user analysis, and accessibility compliance. The solution must be scalable, maintainable, and adaptable, with a phased implementation approach. Proposals must include pricing for software, platform, integration, implementation, and ongoing support.
Overview
- Due
- Dec 9, 2026
- Time stated in bid documents
- Dec 9, 2026, 1:30 PM Pacific Time
- Submission
- online portal
Scope of work
- Design and implement a digital indoor wayfinding system for RUHS facilities
- Enable mobile and web-based navigation with real-time updates
- Provide hardware for indoor positioning and centralized management
- Ensure compliance with accessibility standards and user-centered design
Steps to Bid
- 1
Review the RFQ and associated workbook for scope, requirements, and submission format.
- 2
Prepare a proposal including technical approach, implementation plan, and pricing for software, platform, integration, implementation, and ongoing support.
- 3
Submit the completed workbook and proposal to the County of Riverside Purchasing via the public portal. by Dec 9, 2026, 1:30 PM
What you'll need
Submission
Online portal
How to submit
Submit via the public procurement portal at Official linkPro. The completed workbook and proposal must be uploaded in the required format.
Pursuit snapshot
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Project details
The County of Riverside Purchasing, on behalf of Riverside University Health Systems Information Services Department, is soliciting quotations for Wayfinding Application Services as detailed in this RFQ. The Agency is seeking proposals for the design and implementation of a comprehensive Wayfinding system to improve navigation and user experience across its facilities and surrounding areas. Building and maintaining digital indoor maps; providing a digital solution for indoor navigation and wayfinding; supporting the related technology, integration, implementation, and ongoing management needed for that solution. The service is intended to address existing navigation challenges, enhance safety and efficiency, and establish a clear, consistent visual identity. Bidders should describe how they apply user-centered design principles, conduct site and user analysis, and ensure compliance with accessibility standards. The solution should integrate physical and digital components through a centralized, flexible platform capable of supporting real-time updates, event-based changes, and future expansion. Proposals should outline an implementation approach that includes assessment, design, fabrication, and phased deployment, as well as long-term considerations such as durability, maintenance, scalability, and ongoing support. The system should be adaptable, easy to manage, and capable of evolving with the Agency’s operational and technological needs. This workbook provides a structured response format for vendors to submit pricing and assumptions for digital wayfinding services. It is intended to make submissions comparable by requiring vendors to identify software, platform, integration, implementation, and ongoing support costs.
Key dates
- Bids due
- Dec 9, 2026
Contact
Agency contact for this bidName, email & phone — included with ProProMore from this agency
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