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OpenConstructionCloses Dec 1, 2026

Outsourced Controller Services for the Water Street Parking Garage Expansion

New London, City ofNew London, Connecticut#2027-03 CONL

The City of New London is seeking a qualified vendor to provide outsourced controller services for the expansion of the Water Street Parking Garage, which will add approximately 250 net new spaces. The project is tied to the opening of the Coast Guard Museum in August 2027, with construction expected to begin in summer 2027 and complete in 12–18 months. The successful bidder will manage the automated control systems for the garage, including access control, payment processing, surveillance, and real-time monitoring. The contract is expected to begin after project completion and last a minimum of five years with annual renewals. Questions must be submitted by November 11, 2026, at 2:00 PM Eastern Time. The contact for inquiries is Joshua Montague at [email available with Pro].

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Overview

Due
Dec 1, 2026
Time stated in bid documents
Dec 1, 2026, 2:00 PM Eastern Time
Submission
electronic portal
Contract term
Minimum of five years from project completion + Annual renewal options
Documents analyzed
1

Scope of work

  • Provide real-time monitoring and system uptime guarantees
  • Ensure compliance with ADA and Section 508 accessibility standards
  • Maintain system security and data privacy for user information

Steps to Bid

  1. 1

    Review the solicitation document and all attached materials (if any) available at Official linkPro

  2. 2

    Submit questions to the agency by November 11, 2026, at 2:00 PM Eastern Time by Nov 11, 2026, 2:00 PM

What you'll need

Submission

Electronic portal

NAICS

541512, 541513

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Project details

The existing garage, currently providing approximately 1,000 parking spaces, will be expanded to add approximately 250 net new spaces. The expansion is directly linked to the upcoming opening of the Coast Guard Museum on New London's waterfront, scheduled for August 2027. Construction is expected to begin in the summer of 2027, with completion anticipated 12 to 18 months after groundbreaking — meaning the expanded facility will be operational after the museum opens. The museum is projected to attract over 300,000 visitors annually, and the garage expansion is intended to ensure adequate, safe, modern, and convenient parking capacity. The solicitation is for outsourced controller services, which include the design, implementation, operation, and maintenance of the parking garage's automated control systems, including access control, payment processing, surveillance integration, and real-time monitoring. The successful vendor will be responsible for system uptime, data security, and integration with city-wide traffic and parking management platforms. The contract term is expected to begin upon project completion and continue for a minimum of five years, with annual renewal options. The city will provide project specifications, site access, and coordination with the construction team. Bidders must demonstrate experience in managing large-scale municipal parking systems and compliance with federal and state accessibility standards (ADA, Section 508).

Key dates

Questions due
Nov 11, 2026, 2:00 PM Eastern Time
Bids due
Dec 1, 2026

Documents

  • 2027-03_CONL_Oct_28_26_solicitation_doc.pdf4 pages

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Contact

Agency contact for this bidName, email & phone — included with ProPro

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