Public Utilities Dispatch - Bid 25.26.215 - West Palm Beach, FL RFP

Bid #25.26.215. West Palm Beach, Florida. The City of West Palm Beach is soliciting proposals for Dispatch Professional Answering Services for the Public Utilities Department. Proposals must be submitted by 3:00 PM on July 30, 2026. Contact with city. Due Jul 30 (3 weeks left).

What this bid is about

The City of West Palm Beach is soliciting proposals for Dispatch Professional Answering Services for the Public Utilities Department. Proposals must be submitted by 3:00 PM on July 30, 2026. Contact with city officials outside the Procurement Division regarding this RFP will result in disqualification.

About this solicitation

REQUEST FOR PROPOSALS RFP No. 25.26.215 SS Public Utilities Dispatch Professional Answering Services The City of West Palm Beach is seeking a qualified, experienced and responsive firm to provide Dispatch Professional Answering Services for the Public Utilities Department. Solicitation documents may be acquired electronically and free of charge by registering and logging onto the City's third party website, DemandStar at: https://network.demandstar.com/for-business. The solicitation and any addenda posted by the City on DemandStar are the only official procurement documents. The City does not post procurement solicitations on other third party sites and is not responsible for the content posted on any third party site other than DemandStar. Time is of the essence and any proposal received after 3:00 pm, July 30, 2026, whether by mail or otherwise, will be rejected. Proposers are responsible for ensuring their proposal is time-stamped by Procurement personnel by the deadline. The City shall not be responsible for any delays caused by any occurrence. Proposers shall submit one (1) original, one (1) electronic version on a flash drive and five (5) copies of the Proposal in a sealed envelope, marked in the lower left-hand corner with the solicitation number, title, submittal deadline date and time. IMPORTANT: Contact by a Proposer (or anyone representing a Proposer) regarding this RFP with the Mayor, any City Commissioner, officer, City employee, other than an employee of the West Palm Beach Procurement Division, is grounds for disqualification. July 9 2026 LSAR0552555 Published in Palm Beach Post, The.

Bid summary

City of West Palm Beach issued this it and technology opportunity in West Palm Beach, Florida, referenced as solicitation number 25.26.215. It was published on July 9, 2026, and responses are due by July 30, 2026.

Public procurement context

City of West Palm Beach in West Palm Beach, Florida is using this solicitation to procure technology work. Public agencies typically advertise this kind of work as a Request for Proposals (RFP), evaluating bidders on a combination of qualifications, technical approach, and price. Bidders responding to a technology solicitation in Florida are generally expected to provide proof of liability insurance and workers' compensation coverage, hold any state license or trade certification required for the scope of work, and post performance and payment bonds for contracts above the agency's threshold.

Contracts of this type are usually awarded under the issuing agency's published procurement rules, with bid bond, performance bond, and reference requirements set in the solicitation documents. PublicBidSearch indexes this solicitation alongside other open bids in Florida so contractors and vendors can compare active opportunities by category, agency, or location without monitoring each procurement portal individually.

How to respond to this RFP

To submit a proposal for this RFP, review the full solicitation documents for City of West Palm Beach's exact scope of work, submission format, and any mandatory pre-bid meeting or site visit. Responses must be received before the July 30, 2026 deadline — public agencies routinely reject late submissions regardless of cause. Confirm how the agency accepts responses — through an electronic procurement portal, as a sealed hard-copy bid, or by email — because the required method varies by agency and a non-conforming submission can be disqualified. Vendors that have not previously contracted with City of West Palm Beach should confirm whether registration on the agency's vendor system is required to be eligible for award.

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