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OpenServicesCloses Dec 2, 2026

Travel Agency Services for Worcester Public Schools

City of Worcester — WPSWorcester, Massachusetts#CR-8857-J7

The City of Worcester Public Schools is soliciting bids for travel agency services to manage domestic travel, hotel reservations, car rentals, and related arrangements. The vendor must provide 24/7 support, issue tickets 48 hours before departure, and deliver quotes within 24 hours. Compensation is per quote generated, with an estimated 85 bookings annually. Invoices must be submitted immediately upon booking and include the PO number. The contract may be terminated for cause, including misconduct, poor performance, or failure to meet public safety standards.

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Overview

Due
Dec 2, 2026
Performance bond
Required
Payment bond
Required
Submission
mail, hand delivery
Contract term
one (1) year from January 1, 2027 through December 31, 2027 + two additional one-year renewal terms at the sole discretion of the City
Documents analyzed
1

Scope of work

  • Deliver fare quotes within 24 hours of request
  • Offer 24/7 emergency support during active travel periods
  • Notify travelers of flight changes or cancellations immediately

Steps to Bid

  1. 1

    Register with the City of Worcester Purchasing Division if not already registered.

  2. 2

    Submit all required documents, including the completed Form 30B, bid bond (if required), and any other materials, in a sealed envelope.

  3. 3

    Submit questions to Jerry Kucera via email at [email available with Pro] no later than five business days before the bid opening. by Nov 25, 2026, 11:59 PM

  4. 4

    Attend the pre-bid meeting if required (not stated as mandatory).

  5. 5

    Ensure the bid is submitted by the deadline and properly marked with the bid number and service type.

What you'll need

Submission

Mail, Hand delivery

NAICS

561490

How to submit

Submit one original signed copy of Form 30B in a sealed envelope marked 'Sealed Bid No. CR-8857-J7, Travel Agency Services / WPS'. The envelope must include the bidder’s name and address in the upper left corner. No electronic submission is permitted.

In person/mail: Purchasing Division, Room 201, City Hall, 455 Main St, Worcester, MA 01608-1895

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Project details

The agency must offer the least expensive Economy Class options unless otherwise instructed. Invoices must be submitted immediately upon booking, itemizing airfare, ground transportation, hotel, and agency fees, and must include the purchase order number. The agency must disclose all fees, policies, and restrictions, including change and cancellation fees, mobile app usage, and check-in requirements.

Key dates

Questions due
Nov 25, 2026, 11:59 PM Eastern Time
Bids due
Dec 2, 2026

Documents

  • CR-8857-J7-FORM-30B-Sealed-Bid-G-S-Travel-Agency-Services-WPS.pdf12 pages

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Contact

Agency contact for this bidName, email & phone — included with ProPro

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