Utilities Customer Care Center - Bid 2026-044 - San Marcos, TX 2026

Bid #2026-044. Contact: mkruzelock@sanmarcostx.gov. City of San Marcos, San Marcos, Texas. PROPOSAL NOTICEThe City of San Marcos is soliciting sealed proposals to be received in the Office of the Purchasing Manager, Bldg 3, 630 E Hopkins St, San Marcos. Due Jul 9 (4 weeks left).

About this solicitation

PROPOSAL NOTICEThe City of San Marcos is soliciting sealed proposals to be received in the Office of the Purchasing Manager, Bldg 3, 630 E Hopkins St, San Marcos, TX 78666, as outlined below: Solicitation Number: RFP 2026-044 Utilities Customer Support Center Answering Services Specifications may be downloaded at www.sanmarcostx.gov/eprocurement. Vendors must register to download information. All addenda, tabulations, etc. can be downloaded at the above site. Proposals must be received no later than July 9, 2026, at 2:00 PM, Local Time, and will be publicly acknowledged immediately thereafter via Teams videoconference. Instructions are included in the solicitation documents. Award is scheduled for the September 1, 2026, City Council meeting at 6:00 p.m. or any subsequent time. Questions to this solicitation must be submitted in writing to the City of San Marcos Purchasing and Contracting Division only at document.write('mkruzelock'+'@'+'sanmarcostx.gov')For security reasons, you must enable JavaScript to view this E-mail address.. Please reference “2026-044” in the subject line when corresponding.

Bid summary

City of San Marcos issued this security opportunity in San Marcos, Texas, referenced as solicitation number 2026-044. It was published on June 8, 2026, and responses are due by July 9, 2026. Questions can be directed to mkruzelock@sanmarcostx.gov.

Public procurement context

City of San Marcos in San Marcos, Texas is using this solicitation to procure security work. Public buyers typically advertise this kind of work as an Invitation for Bids (IFB), Request for Proposals (RFP), or Request for Qualifications (RFQ), depending on whether the selection is price-driven, qualifications-driven, or both. Bidders responding to a security solicitation in Texas are generally expected to provide proof of liability insurance and workers' compensation coverage, hold any state license or trade certification required for the scope of work, and post performance and payment bonds for contracts above the agency's threshold.

Contracts of this type are usually awarded under the issuing agency's published procurement rules, with bid bond, performance bond, and reference requirements set in the solicitation documents. PublicBidSearch indexes this solicitation alongside other open bids in Texas so contractors and vendors can compare active opportunities by category, agency, or location without monitoring each procurement portal individually.

How to respond to this opportunity

To submit a bid for this solicitation, review the full solicitation documents for City of San Marcos's exact scope of work, submission format, and any mandatory pre-bid meeting or site visit. Responses must be received before the July 9, 2026 deadline — public agencies routinely reject late submissions regardless of cause. Confirm how the agency accepts responses — through an electronic procurement portal, as a sealed hard-copy bid, or by email — because the required method varies by agency and a non-conforming submission can be disqualified. Direct questions about scope or specifications to mkruzelock@sanmarcostx.gov before the agency's question cut-off date. Vendors that have not previously contracted with City of San Marcos should confirm whether registration on the agency's vendor system is required to be eligible for award.

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